In JS Consultoria we offer IT Services and Solutions that focus on improving the IT processes and needs of our clients. We can help you meet and exceed your expectations in the design and implementation of any new projects or upgrades that you may need.

JS Consultoria opened its doors in Mexico City in 2012. We offer IT tech support services, Project Consulting, Installation Services, Reparations, Upgrades and Migrations. We work primarily with all systems from Dell, SonicWall, HP, Cisco, and all printer manufacturers but are able to expand our offering to meet your individual needs.

Starting in 2015 we noticed a growing trend in the need of our clients to implement a workflow in their daily operations and have started offering a hosted Help Desk system and VoIP PBX Solution as part of our Service offerings. Our slow but constant growth has allowed us to focus on providing the best service to our clients meeting their every IT need.

Our Standards

We are committed to providing excellent customer service

Inquiries

  • We aim to answer all calls within 60 seconds.
  • We aim to respond to all social media inquiries within two working hours.
  • We aim to respond to email inquiries within two working days.

Support Requests

  • We process 95% of applications within 1 hour of receiving them.
  • The other 5% are answered during the business day or before the deadline date.

Services

  • We monitor IT services regularly and let customers know about technical difficulties discovered within four hours.
  • The website is available 24/7 (apart from planned maintenance, which we announce in advance).

why choose us

We take time to learn your business, your goals and identify your IT needs, We help you create the perfect solution to meet and exceed all of your budget needs. Working with our company you will also be able to take advantage of the benefits shown below:

  • Advanced Tools and Software
  • Extensive IT Industry Knowledge
  • Integrated Strategic Approach
  • Cost Benefit
  • Performance Measurement

Your business success is our business goal. We desire for you to go as far as you can image both online and off. For that reason, we work closely with you to present you with services that work, both now and in the future. We do not sell over priced packages with extra services that you do not need, All our packages are customized to your business needs providing you an affordable solution. It is our passion to build and facilitate communications between your company and clients making your business as profitable as possible.

Gaining your utmost satisfaction is our guarantee and promise!